Terms And Conditions

This page (together with the documents referred to on it) sets out the Terms & Conditions on which we supply any of the products ("Products") listed on our website www.eloozz.com (the "Site") to you. Please read these Terms & Conditions carefully before ordering any Products from the Site. By ordering any Products, you agree to be bound by these Terms & Conditions. You may print a copy of these Terms & Conditions for future reference. Please also note that use of the Site is subject to the Disclaimer and Terms of Use, which apply whether or not you order Products.

At Eloozz, your privacy matters to us. The type of personal data we collect depends on how you use our services. We use your data to provide both online and in-store services tailored to your preferences, process your purchases, handle your requests, contact you regarding offers that may interest you, manage prize draws or competitions, and perform necessary administrative tasks. All personal data is processed in accordance with applicable UAE data protection laws. For more details, please see our Privacy Policy.

1. Information about us

The Site is operated by Eloozz Fragrances LLC ("we" / "us"). We are registered in Dubai, United Arab Emirates, under Trade License Number [Insert Number], with our registered office at Business Bay, Dubai, UAE. Our VAT registration number is [Insert VAT Number].

2. How the contract is formed between you and us

2.1 You may place an order for Products displayed on the Site by following the onscreen prompts after selecting the item you wish to purchase. You will have an opportunity to check and correct any errors in your order before confirming by clicking the “Proceed to Secure Payment” button.

2.2 After placing an order, you will receive an e-mail (the "Order Confirmation") acknowledging that we have received your order and providing an order number along with a summary of your purchase. Please note that this does not mean your order has been accepted. Your order is an offer to us. Acceptance will be confirmed by us when we send you an e-mail confirming that your Products have been dispatched (the "Dispatch Confirmation"). The contract between us is formed only upon this Dispatch Confirmation.